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Communication
Negotiation Skills ( 09C10 )
This program identifies and focuses on the skills required for achieving positive results through negotiation. It equips participants with the tools, techniques and concepts that are required to manage negotiations successfully.

Location
AIM SA - Centre for Management Development

Duration
2 days, 9am - 4.30pm

Investment
Professional Member: $800.00
Corporate Member: $800.00
Non-Member: $865.00

Commencement Dates
15-16 Sep 2010
27-28 Oct 2010
9-10 Dec 2010

Recommended For
Anyone whose role requires negotiation with others, for example: managers, team leaders, supervisors, sales and account managers, senior customer service representatives, project or change managers or anyone seeking to acquire the skills involved in these roles.


Content   

  • Negotiation styles
  • Finding the right negotiation style
  • Negotiating by position
  • The five negotiation phases (Preparation, Opening, Exploring interests and options, Closing, Implementation and possible review)

Please note a this course requires pre-work, a negotiation questionaire will be sent to participants prior to the program and the results discussed on Day 1.

Learning Objectives

  • Develop a comprehensive negotiation planning process
  • Manage the negotiation process
  • Analyse negotiation tactics
  • Select and use the negotiation tactic appropriate to the situation
  • Practise negotiation techniques to develop and refine your skills
  • Evaluate and improve the negotiation process

Click here to download course outline PDF.

Help

Negotiation Skills
2 days, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Professional Member
$800.00
Number required
+ Add to Cart
Negotiation Skills
2 days, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Corporate Member
$800.00
Number required
+ Add to Cart
Negotiation Skills
2 days, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Non-Member
$865.00
Number required
+ Add to Cart

Home » Courses & Qualifications » Communication » Negotiation Skills

Training Resources

1. AIM SA Qualifications Handbook (PDF)
2. AIM SA Learning Pathway (PDF)
3. Training Information & Policies (PDF)
4. Government Training Incentives
5. Skills Recognition
6. Booking Terms & Conditions
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