aimsa-72-180x240.jpg
Communication
Effective Communication ( 09C5 )
Your ability to develop and maintain relationships with colleagues and friends depends on your ability to communicate effectively. Good communication skills can be learned. This program will provide you with a range of communication techniques and strategies to become a more effective and confident communicator. With this understanding you will be able to enhance working relationships and deal with difficult situations in a positive manner. The program will also give you the opportunity to develop your own personal communication style and to better understand the styles of others.

Location
AIM SA - Centre for Management Development

Duration
2 days, 9am - 4.30pm

Investment
Professional Member: $800.00
Corporate Member: $800.00
Non-Member: $865.00

Commencement Dates
13-14 Oct 2010
17-18 Nov 2010

Recommended For
People who are striving to improve their personal communication skills.


Content    

  • Understanding the communication process
  • Identifying communication styles
  • Communication barriers
  • Demonstrating empathy
  • Improving interactions with others
  • Active listening and effective questioning skills
  • Giving and receiving feedback
  • Communicating in difficult situations
  • Introduction to assertiveness

Learning Objectives

  • Develop active listening techniques to enhance understanding and show empathy
  • Develop behaviours to enhance working relationships
  • Use effective questioning skills
  • Identify and develop your personal communication style
  • Give and receive appropriate feedback
  • Use effective communication techniques to deal with difficult situations
  • Identify barriers to effective communication

Click here to download course outline PDF.

Help

Effective Communication
2 days, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Professional Member
$800.00
Number required
+ Add to Cart
Effective Communication
2 days, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Corporate Member
$800.00
Number required
+ Add to Cart
Effective Communication
2 days, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Non-Member
$865.00
Number required
+ Add to Cart

Home » Courses & Qualifications » Communication » Effective Communication

Training Resources

1. AIM SA Qualifications Handbook (PDF)
2. AIM SA Learning Pathway (PDF)
3. Training Information & Policies (PDF)
4. Government Training Incentives
5. Skills Recognition
6. Booking Terms & Conditions
side nav
A+ A-