Effective Communication » Australian Institute of Management

Communication
Effective Communication ( 09C5 )

Your ability to develop and maintain relationships with colleagues and friends depends on your ability to communicate effectively. Good communication skills can be learned. This program will provide you with a range of communication techniques and strategies to become a more effective and confident communicator. With this understanding you will be able to enhance working relationships and deal with difficult situations in a positive manner. The program will also give you the opportunity to develop your own personal communication style and to better understand the styles of others.

Location
AIM SA - Centre for Management Development

Duration
2 days, 9am - 4.30pm

Investment
Professional Member: $800.00
Corporate Member: $800.00
Non-Member: $865.00

Commencement Dates
13-14 Oct 2010
17-18 Nov 2010

Recommended For
People who are striving to improve their personal communication skills.

Content

Understanding the communication process
Identifying communication styles
Communication barriers
Demonstrating empathy
Improving interactions with others
Active listening and effective questioning skills
Giving and receiving feedback
Communicating in difficult situations
Introduction to assertiveness

Learning Objectives

Develop active listening techniques to enhance understanding and show empathy
Develop behaviours to enhance working relationships
Use effective questioning skills
Identify and develop your personal communication style
Give and receive appropriate feedback
Use effective communication techniques to deal with difficult situations
Identify barriers to effective communication

Click here to download course outline PDF.

Effective Communication
2 days, 9am - 4.30pm

Location: AIM SA - Centre for Management Development
Date:

Professional Member

$800.00

Number required

+ Add to Cart

Effective Communication
2 days, 9am - 4.30pm

Location: AIM SA - Centre for Management Development
Date:

Corporate Member

$800.00

Number required

+ Add to Cart

Effective Communication
2 days, 9am - 4.30pm

Location: AIM SA - Centre for Management Development
Date:

Non-Member

$865.00

Number required

+ Add to Cart

Home » Courses & Qualifications » Communication » Effective Communication

Training Resources

1.	AIM SA Qualifications Handbook (PDF)
2.	AIM SA Learning Pathway (PDF)
3.	Training Information & Policies (PDF)
4.	Government Training Incentives
5.	Skills Recognition
6.	Booking Terms & Conditions

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