Assertiveness Skills » Australian Institute of Management

Communication
Assertiveness Skills ( 09C1 )

This program provides participants with guidelines for standing up for themselves without violating the rights of other people. You will develop confidence and understand the impact of the assertive style in defusing problem situations. Assertive behaviour enables you to talk about your needs or ideas and the outcome you would prefer, without arousing defensiveness in the person or group addressed.

Location
AIM SA - Centre for Management Development

Duration
1 day, 9am - 4.30pm

Investment
Professional Member: $420.00
Corporate Member: $420.00
Non-Member: $455.00

Commencement Dates
1 Nov 2010
13 Dec 2010

Recommended For
People who wish to be more confident, positive and co-operative in their approach to others and who wish to improve their ability to influence others.

Course Content:

Your communication style
Difference between assertive, submissive/passive and aggressive styles
Developing assertive responses
Types of assertion
Building confidence and self-esteem
Handling difficult situations

Learning Objectives

Differentiate between assertive and non-assertive behaviour
Develop several techniques for becoming more assertive
Develop a belief system which supports your own personal rights and the rights of others
Deal with difficult people more effectively
Overcome self-defeating behaviour

Click here to download course outline PDF.

Assertiveness Skills
1 day, 9am - 4.30pm

Location: AIM SA - Centre for Management Development
Date:

Professional Member

$420.00

Number required

+ Add to Cart

Assertiveness Skills
1 day, 9am - 4.30pm

Location: AIM SA - Centre for Management Development
Date:

Corporate Member

$420.00

Number required

+ Add to Cart

Assertiveness Skills
1 day, 9am - 4.30pm

Location: AIM SA - Centre for Management Development
Date:

Non-Member

$455.00

Number required

+ Add to Cart

Home » Courses & Qualifications » Communication » Assertiveness Skills

Training Resources

1.	AIM SA Qualifications Handbook (PDF)
2.	AIM SA Learning Pathway (PDF)
3.	Training Information & Policies (PDF)
4.	Government Training Incentives
5.	Skills Recognition
6.	Booking Terms & Conditions

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